Return & Refund Policy

At Stack & Style, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

  • Proof of purchase or order number is required for all returns.

  • Customized or made-to-order items are not eligible for return unless they arrive damaged or defective.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–14 business days.

  • In case of late or missing refunds, please check with your bank or credit card provider as processing times may vary.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@stackandstyle.store

Return Shipping

  • Customers are responsible for paying their own shipping costs for returning items unless the item was damaged or incorrect.

  • Return shipping costs are non-refundable.

Damaged or Incorrect Items

  • If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos and order details. We’ll make it right.

Contact Us

If you have any questions about our return and refund policy, feel free to contact us at:

📧 suppport@stackandstyle.store
📞 0300 437 8040